Testimonials

Addie Ross, North Augusta, SC 12/10
Just wanted to thank you for the prompt and professional service on yesterday and from the day of installation of my new unit. Great service is very rare but I have been very impressed and very pleased with the service you have provided. Even from the beginning with your sales representative Mr. Blackwell, who was very detailed, polite, and patient, to yesterday with Ricky and Kevin, who also were very detailed, polite, and patient. Yesterday when I called, the receptionists at the office and the service office, were more than determined to help me resolve my problem, even if it may have just been in my head. Thank you so very much. You can bet I will share this experience with others. May God continue to bless each of you and your company

Jim & Lisa Scarbrough, Augusta, GA 12/09
“Lisa & I would like to thank you and your staff for an excellent job at installing our new upstairs heat & air conditioner. We so appreciated meeting you and receiving such fine attention to every detail of this project. We would also like to give many thanks to you and remember all of the service men and women who like yourself fought sacrificially for our country. May God grant you and your entire family a very Merry Christmas!”

Marian Pittman, Martinez, GA 08/09
“My 16 yr. old air conditioner went out on Sunday. I called your office on Monday and you were able to install a new one on Tuesday. This is just to let you know how much I appreciated the wonderful service. Your men are absolutely wonderful! They are courteous and certainly know what they are doing. Thank you for being such a wonderful and dependable service provider!”

Johnny Christian, Augusta, GA 06/09
“Life is full of choices. I have made many bad decisions and a few good ones. Choosing you and your company to replace my air conditioner was one of the best. If your courteous and professional handling of my situation was because of friendship, Thank you very much. If what I believe is true, that you try to treat all people fairly. Congratulations on being a member of a very special group of people those who actually live by the "Golden Rule”.

Nell Fogle, Augusta, GA 04/09
“I had my unit serviced on Monday, April 20th by John Doolittle. Just wanted you to know he did a wonderful job. He was very polite and very professional. He covered his shoes when he came inside and did a very good check-up on everything. I wish more people working in this area would be as efficient and as professional as John was. You are very fortunate to have an employee like this.”

Damian Bartholomew, Martinez, GA 02/09
“I would like to thank you for the great job you did on our new outside and inside unit. Your staff was very helpful and friendly on every occasion. There is no substitute for the human element and I will eagerly recommend your company to others on behalf of your patience and support.”

Mike Hearon, Augusta, GA 09/08
“Recently your men came out and put a new cover on the recently installed Trane unit at Sheffield Cir. I wanted to again thank you both for your service to my family and commend you for the excellence and personal responsiveness you display to your customers. I feel more like a friend than just a customer and I will speak of my experience to others when they talk of needing help with Heating and Air Conditioning needs”

Jack & Penny Cozart, Augusta, GA
“Just a few words to commend your staff of the very excellent job they performed installing our new heater and air conditioner we purchased from your company. Mr. Smith was so very curtious and did everything he could for us. All the fellows that came out were very polite and helpful in explaining everything I did not understand. Please commend these employees as you sure can be proud that you have people like this working for you.”

Marshall Brown, Augusta, GA 02/07
“You recently installed a air conditioning system in my home. My wife chose Mr. Plunkett over several other companies based on his knowledge of the equipment, recommendation as to what we needed and his overall professional manner. In all my years of remodeling, repairing and building, I've never had such a thorough job. His men were prompt, courteous and, without a doubt, knew exactly what they were doing. We are happy to be a Plunkett customer.”